For students: To ensure your certificate will contain the appropriate name, select “Account Info” once logged in to your account and scroll to “Account Details” to ensure the name on your account is correct to avoid delays in receiving your certificate.

name change FAQ for students

 

For group administrators: When registering your students, be sure to enter student names as they should appear on the completion certificates. This will avoid delays in the appropriate certificates being issued. This action is done under the “Enroll New Users” section.

name change FAQ for adminstrators